Privacy Policy

Last updated: 15/12/2026

Eagle Healthcare Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our services.

Company name: Eagle Healthcare Ltd
Email address: Admin@eaglehealthcare.info

Eagle Healthcare Ltd provides domiciliary care and support services. We act as a Data Controller for the personal data we collect.

We may collect and process the following personal information:

• Name
   
• Address
   
• Email address
   
• Telephone number
   
• Date of birth
   
• Care needs and preferences
   
• Emergency contact details
   
• Health and medical information (special category data)
   
• Employment details (if applying for a role)
   

• IP address
   
• Browser type and version
   
• Pages visited on our website
   
• Date and time of visits
   

We use personal information to:

• Provide safe and effective care services
   
• Respond to enquiries and referrals
   
• Manage care plans and support needs
   
• Comply with legal and regulatory obligations (e.g. CQC requirements)
   
• Recruit and manage staff
   
• Improve our website and services
   

We process personal data under the following lawful bases:

• Consent – where you have given clear permission
   
• Contract – to deliver care services
   
• Legal obligation – to comply with laws and regulations
   
• Vital interests – to protect life in emergencies
   
• Legitimate interests – for service improvement and administration
   

Special category data (health information) is processed in accordance with UK GDPR Article 9.

We may share information with:

• Healthcare professionals (GPs, nurses, therapists)
   
• Local authorities and commissioners
   
• Regulatory bodies such as the CQC
   
• Payroll, IT, and professional service providers
   

We only share information where necessary and ensure appropriate safeguards are in place.

We take appropriate technical and organisational measures to protect personal data, including:

• Secure storage systems
   
• Restricted staff access
   
• Password protection
   
• Staff training on data protection
   

We retain personal data only for as long as necessary, in line with legal, contractual, and regulatory requirements.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request erasure (where applicable)
   
• Restrict or object to processing
   
• Data portability
   
• Withdraw consent at any time
   

Requests can be made by contacting us at Admin@eaglehealthcare.info.

Our website may use cookies to improve user experience. You can control cookies through your browser settings.

If you have concerns about how we handle your data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

We may update this Privacy Policy from time to time. Any changes will be posted on this page.